Claims workbench/CLM-2026-023231
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023231

Northgate Internal Medicine Associates, Internal Medicine. Service 2026-09-01 at office (POS 11). Received 2026-10-02.

Pended
Billed
$474.00
2 lines
Allowed
$293.88
if approved
Plan pays
—
Pended
Member owes
—
no coverage
Rules engine
Pend
N30
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1999-02-02
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-420300
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Northgate Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
2354462238
Network
In network
Rendering NPI
1766245561
Location
Los Angeles, CA · TIN 17-5866014
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
180053Comprehensive metabolic panel—11$68.00$42.16——PendedN30
299215Office visit, established patient, high complexity2511$406.00$251.72——PendedN30
Totals$474.00$293.88——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-169821
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013659 (verified, link confidence 1.00).
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 31 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Internal Medicine Associates (2354462238).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Internal Medicine Associates2026-09-01 17:33

    Patient seen for essential (primary) hypertension. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-10-02 01:49

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-10-02 15:17

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-169821.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Eligibility: No coverage segment found for the member ID on this claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.