Claims workbench/CLM-2026-023275
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023275

Northgate Clinical Laboratories, Clinical Laboratory. Service 2026-08-03 at independent laboratory (POS 81). Received 2026-08-29.

Billed
$56.00
1 line
Allowed
$34.72
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-93333-68
Date of birth
1953-06-05
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-430492
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5847
Coverage period
2021-04-01 to present
Deductible
$505.29 of $1,000.0051%
Out-of-pocket maximum
$834.26 of $2,000.0042%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Clinical Laboratories
Clinical Laboratory · taxonomy 291U00000X
NPI
9320502187
Network
In network
Rendering NPI
9320502187
Location
Miami, FL · TIN 99-9648979
Authorisation / referral
none / REF247969

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
180053Comprehensive metabolic panel—11$56.00$34.72——PendedIDQ
Totals$56.00$34.72——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-828420
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-001477; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-08-03: NAVIGATE-HMO (HMO), effective 2021-04-01.
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Clinical Laboratories (9320502187).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Clinical Laboratories2026-08-03 16:15

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-08-29 05:09

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-08-29 16:33

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-828420.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-001477; payment withheld until the identity is confirmed.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.