Claims workbench/CLM-2026-023599
Professional claim · CMS-1500 · Paper

CLM-2026-023599

Unity Primary Care Associates, Family Medicine. Service 2026-09-02 at office (POS 11). Received 2026-09-13.

PendedOut of networkIdentity on hold: CASE-002103
Billed
$237.00
2 lines
Allowed
$106.65
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58333-51
Date of birth
1982-04-02
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-428194
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9159
Coverage period
2024-09-01 to present
Deductible
$148.92 of $3,500.004%
Out-of-pocket maximum
$6,732.52 of $14,000.0048%
Copays
office $20.00, specialist $50.00, emergency $150.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Unity Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
3636526220
Network
Out of network
Rendering NPI
6261744224
Location
Charlotte, NC · TIN 92-2641302
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$208.00$93.60——PendedIDQ
290471Immunization administration—11$29.00$13.05——PendedIDQ
Totals$237.00$106.65——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-607064
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002103; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-09-02: N/A (PPO), effective 2024-09-01.
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Primary Care Associates2026-09-02 10:02

    Patient seen for low back pain, unspecified.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-002103; payment withheld until the identity is confirmed. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.