Claims workbench/CLM-2026-023643
Institutional claim · UB-04 · EDI 837I

CLM-2026-023643

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-04-10 at outpatient hospital (POS 22). Received 2026-04-24.

Denied
Billed
$5,748.00
1 line
Allowed
$3,161.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-84222-34
Date of birth
1992-09-20
Identity
Verified3 records, confidence 0.94
Claim record
CLMCLM-411638
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-6695
Coverage period
2025-06-01 to 2026-03-04
Deductible
$94.74 of $1,500.006%
Out-of-pocket maximum
$818.51 of $3,000.0027%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5897697269
Network
In network
Rendering NPI
5241634539
Location
San Diego, CA · TIN 43-7655262
Authorisation / referral
PA2025315436 / REF718515

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$5,748.00$3,161.40——DeniedCO27
Totals$5,748.00$3,161.40——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
  • 3. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-256713
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001555 (verified, link confidence 0.94).
EligibilityFailCO27Date of service 2026-04-10 is after coverage terminated on 2026-03-04.
Expenses incurred after coverage terminated
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025315436 on file for 29881.
Provider networkPassIn-network provider Riverside Bone and Joint Center (5897697269).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-04-10 17:07

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-04-24 03:07

Attachments

Documents received with the claim

  • Prior auth letterPA2025315436_approval.pdf2 pages

    Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-04-10 to 2026-07-09.

  • Itemized billitemized_PA-256713.pdf5 pages

    Itemised statement totalling $5748.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-04-10 is after coverage terminated on 2026-03-04.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.