Claims workbench/CLM-2026-023665

Institutional claim · UB-04 · Provider portal

CLM-2026-023665

Heritage Community Hospital, Emergency Medicine. Service 2026-02-19 at emergency room (POS 23). Received 2026-04-01.

Approved

Billed

$3,013.00

1 line

Allowed

$1,657.15

contract rate applied

Plan pays

$1,507.15

approved

Member owes

$150.00

copay / deductible / 30% coinsurance

Rules engine

Clean

no reason codes

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Kimberly Marquez
Member ID: UHC-94929-40
Date of birth: 1942-05-15
Identity: Verified6 records, confidence 0.97
Claim record: CLMCLM-415271
Relationship: Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan: OPTIONS-PPO PPO group GRP-3132
Coverage period: 2025-09-01 to present
Deductible: $205.16 of $1,000.0021%
Out-of-pocket maximum: $78.21 of $4,000.002%
Copays: office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits: 5 of 20 used

Provider

Billing and rendering

Billing provider: Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI: 9421157162
Network: In network
Rendering NPI: 9421157162
Location: Scottsdale, AZ · TIN 26-8049060
Authorisation / referral: none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	99285 rev 0450	Emergency department visit, high severity with threat to life	—	1	1	$3,013.00	$1,657.15	$150.00	$1,507.15	Paid
Totals						$3,013.00	$1,657.15	$150.00	$1,507.15

Diagnoses (ICD-10-CM)

1. R55 Syncope and collapseprincipal

Claim header

Patient account: PA-599782
Frequency code: 1 (original)
Accident: Yes
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

Check	Result	Detail
Member identity	Pass	Attached to MBR-000016 (verified, link confidence 0.97).
Eligibility	Pass	Active on 2026-02-19: OPTIONS-PPO (PPO), effective 2025-09-01.
Timely filing	Pass	Received 41 days after service (limit 90).
Duplicate check	Pass	No matching prior claim in the duplicate window.
Prior authorisation	Pass	No line requires precertification.
Provider network	Pass	In-network provider Heritage Community Hospital (9421157162).
Medical necessity	Pass	Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass	No bundling conflicts.
Benefit limits	Pass	No limited benefit on this claim.
Completeness	Pass	Required documentation present.
High-dollar review	Pass	Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Heritage Community Hospital2026-02-19 16:56
Established patient presents with syncope and collapse; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

Itemized billitemized_PA-599782.pdf6 pages
Itemised statement totalling $3013.00 across 1 line.
Er reported_report_PA-599782.pdf4 pages
Emergency department record: triage acuity 3, chief complaint syncope and collapse.

Explanation of benefits

What the member will see

Amount billed

$3,013.00

Plan discount

$1,355.85

contracted rate

Plan paid

$1,507.15

You may owe

$150.00

copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

Rules engineApproved2026-10-21 13:43
Clean claim.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-001694	2026-08-23	Summit Medical Group	$242.00	Approved
CLM-2026-003643	2026-01-09	Riverside Primary Care Associates	$324.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.

Review queue Member identity