Claims workbench/CLM-2026-023687
Professional claim · CMS-1500 · Provider portal

CLM-2026-023687

Mesa Physical Therapy, Physical Therapy. Service 2026-09-26 at office (POS 11). Received 2026-10-16.

Approved
Billed
$379.00
2 lines
Allowed
$234.98
contract rate applied
Plan pays
$209.98
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-31784-85
Date of birth
1977-01-21
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-422531
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-3986
Coverage period
2022-12-01 to present
Deductible
$311.02 of $1,000.0031%
Out-of-pocket maximum
$897.63 of $2,000.0045%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
2643027370
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$154.00$95.48$25.00$70.48Paid
297161PT evaluation, low complexity—11,2$225.00$139.50$0.00$139.50Paid
Totals$379.00$234.98$25.00$209.98
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-681714
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-041221 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-26: CORE-HMO (HMO), effective 2022-12-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-09-26 14:43

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$379.00
Plan discount
$144.02
contracted rate
Plan paid
$209.98
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.