Claims workbench/CLM-2026-023727
Professional claim · CMS-1500 · Paper

CLM-2026-023727

Heritage GI Associates, Gastroenterology. Service 2026-04-15 at office (POS 11). Received 2026-06-15.

Denied
Billed
$237.00
1 line
Allowed
$146.94
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-78273-41
Date of birth
1939-01-16
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-421210
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-3400
Coverage period
2022-10-01 to present
Deductible
$211.13 of $1,500.0014%
Out-of-pocket maximum
$37.34 of $4,500.001%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI
1403256369
Network
In network
Rendering NPI
9563244208
Location
Phoenix, AZ · TIN 80-4628895
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$237.00$146.94——DeniedCO18
Totals$237.00$146.94——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-897344
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011065 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-15: OPTIONS-PPO (PPO), effective 2022-10-01.
Timely filingPassReceived 61 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-023726: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage GI Associates (1403256369).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage GI Associates2026-04-15 15:56

    Established patient presents with irritable bowel syndrome with diarrhea; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-15 04:15

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-023726: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0322122026-06-22Northgate Internal Medicine Associates$291.00Approved
CLM-2026-0027902026-06-04Unity Counseling Center$469.00Approved
CLM-2026-0237262026-04-15Heritage GI Associates$237.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.