Claims workbench/CLM-2026-023800
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023800

Pinecrest Medical Group, Family Medicine. Service 2025-12-18 at office (POS 11). Received 2026-01-12.

Needs review
Billed
$664.00
3 lines
Allowed
$411.68
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-55442-75
Date of birth
1945-09-08
Identity
Verified3 records, confidence 0.94
Claim record
CLMCLM-428510
Relationship
Child, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-5867
Coverage period
2025-03-01 to present
Deductible
$271.58 of $500.0054%
Out-of-pocket maximum
$236.57 of $1,500.0016%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5469942648
Network
In network
Rendering NPI
4620916419
Location
Austin, TX · TIN 84-7440514
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$191.00$118.42——Review
299213Office visit, established patient, low complexity—12$209.00$129.58——Review
399395Preventive visit, 18-39 years—12$264.00$163.68——Review
Totals$664.00$411.68——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-139369
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001924 (verified, link confidence 0.94).
EligibilityPassActive on 2025-12-18: - (PPO), effective 2025-03-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Medical Group (5469942648).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with type 2 diabetes mellitus without complications; symptoms”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Medical Group2025-12-18 18:40

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-12 06:46

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Established patient presents with type 2 diabetes mellitus without complications; symptoms”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0344732026-03-12Sunrise Diagnostic Imaging$213.00Approved
CLM-2026-0299412025-12-23Mesa Dermatology Clinic$277.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.