Claims workbench/CLM-2026-023818
Institutional claim · UB-04 · EDI 837I

CLM-2026-023818

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2025-12-30 to 2026-01-03 at inpatient hospital (POS 21). Received 2026-06-16.

Denied
Billed
$42,639.00
1 line
Allowed
$23,451.45
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-44379-73
Date of birth
1941-01-08
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-430142
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5445
Coverage period
2025-06-01 to present
Deductible
$281.51 of $1,500.0019%
Out-of-pocket maximum
$845.89 of $6,000.0014%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
8824040173
Network
In network
Rendering NPI
9950812708
Location
Scottsdale, AZ · TIN 78-6151009
Authorisation / referral
PA2026457261 / REF451199

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$42,639.00$23,451.45——DeniedCO29
Totals$42,639.00$23,451.45——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-590671
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2025-12-30 to 2026-01-03
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011826 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-30: NAVIGATE-HMO (HMO), effective 2025-06-01.
Timely filingFailCO29Received 164 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026457261 on file for 27447.
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (8824040173).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $42,639.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-01-03 11:20

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-16 00:54

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

  • Prior auth letterPA2026457261_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2025-12-30 to 2026-03-30.

  • Itemized billitemized_PA-590671.pdf8 pages

    Itemised statement totalling $42639.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 164 days after the last date of service (limit 90). High-dollar review: Billed $42,639.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.