Claims workbench/CLM-2026-023822
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023822

Canyon Counseling Center, Behavioral Health. Service 2025-09-22 at office (POS 11). Received 2026-01-02.

DeniedOut of network
Billed
$458.00
1 line
Allowed
$206.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-15363-06
Date of birth
1970-06-16
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-414195
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7555
Coverage period
2021-11-01 to present
Deductible
$96.69 of $500.0019%
Out-of-pocket maximum
$552.51 of $2,000.0028%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
4714883939
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190791Psychiatric diagnostic evaluation—11$458.00$206.10——DeniedCO29
Totals$458.00$206.10——
Diagnoses (ICD-10-CM)
  • 1. F32.1 Major depressive disorder, single episode, moderateprincipal
  • 2. F41.1 Generalized anxiety disorder
Claim header
Patient account
PA-578252
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000572 (verified, link confidence 0.99).
EligibilityPassActive on 2025-09-22: CHOICE-PLUS-PPO (PPO), effective 2021-11-01.
Timely filingFailCO29Received 102 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2025-09-22 16:32

    Patient seen for major depressive disorder, single episode, moderate.

  • SystemSystem: Claims system2026-01-02 06:06

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 102 days after the last date of service (limit 90). Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.