Claims workbench/CLM-2026-023865
Professional claim · CMS-1500 · EDI 837P

CLM-2026-023865

Lakeside Physical Therapy, Physical Therapy. Service 2025-12-22 at office (POS 11). Received 2026-02-20.

Denied
Billed
$232.00
2 lines
Allowed
$143.84
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-85772-60
Date of birth
1995-09-22
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-409193
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-2774
Coverage period
2024-09-01 to present
Deductible
$808.67 of $1,000.0081%
Out-of-pocket maximum
$643.42 of $3,000.0021%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
3646068718
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$168.00$104.16——DeniedCO18
297140Manual therapy, 15 minutes—12$64.00$39.68——DeniedCO18
Totals$232.00$143.84——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-647240
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009572 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-22: MEDICARE-ADV-B (MA), effective 2024-09-01.
Timely filingPassReceived 60 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-023864: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2025-12-22 15:07

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-02-20 06:08

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-02-20 14:51

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-023864: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0150072026-07-12Evergreen Medical Group$17.00Approved
CLM-2026-0053592026-08-11Lakeside Physical Therapy$130.00Approved
CLM-2026-0046732026-05-01Summit Primary Care Associates$281.00Approved
CLM-2026-0238642025-12-22Lakeside Physical Therapy$232.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.