Claims workbench/CLM-2026-023903
Institutional claim · UB-04 · Provider portal

CLM-2026-023903

Valley Bone and Joint Center, Orthopedic Surgery. Service 2026-05-31 at outpatient hospital (POS 22). Received 2026-06-20.

DeniedOut of network
Billed
$6,695.00
1 line
Allowed
$3,012.75
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27, CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-70306-47
Date of birth
1982-06-18
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-401101
Relationship
Self, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-2731
Coverage period
2022-06-01 to 2026-01-17
Deductible
$1,854.08 of $3,500.0053%
Out-of-pocket maximum
$1,523.31 of $10,500.0015%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Valley Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
9793653152
Network
Out of network
Rendering NPI
6543297314
Location
Mesa, AZ · TIN 68-9887889
Authorisation / referral
PA2026477417 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$6,695.00$3,012.75——DeniedCO27
Totals$6,695.00$3,012.75——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
Claim header
Patient account
PA-784265
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004083 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-05-31 is after coverage terminated on 2026-01-17.
Expenses incurred after coverage terminated
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026477417 on file for 29881.
Provider networkFailCO204Billing provider 9793653152 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Bone and Joint Center2026-05-31 14:01

    Patient seen for unilateral primary osteoarthritis, left knee.

  • SystemSystem: Claims system2026-06-20 03:52

Attachments

Documents received with the claim

  • Prior auth letterPA2026477417_approval.pdf2 pages

    Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-05-31 to 2026-08-29.

  • Itemized billitemized_PA-784265.pdf5 pages

    Itemised statement totalling $6695.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-05-31 is after coverage terminated on 2026-01-17. Provider network: Billing provider 9793653152 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.