Claims workbench/CLM-2026-023933
Institutional claim · UB-04 · EDI 837I

CLM-2026-023933

Sunrise Counseling Center, Behavioral Health. Service 2026-05-06 at outpatient hospital (POS 22). Received 2026-06-09.

Denied
Billed
$2,624.00
1 line
Allowed
$1,443.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-70252-36
Date of birth
1956-08-17
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-428973
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-3248
Coverage period
2024-03-01 to 2026-03-16
Deductible
$1,207.73 of $1,500.0081%
Out-of-pocket maximum
$1,543.07 of $4,500.0034%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
6738075996
Network
In network
Rendering NPI
4939629554
Location
Miami, FL · TIN 80-4501911
Authorisation / referral
PA2025718659 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,624.00$1,443.20——DeniedCO27
Totals$2,624.00$1,443.20——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-343135
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024237 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-05-06 is after coverage terminated on 2026-03-16.
Expenses incurred after coverage terminated
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025718659 on file for 70553.
Provider networkPassIn-network provider Sunrise Counseling Center (6738075996).
Medical necessityReviewCO5070553 billed with routine diagnosis Z00.00; clinical notes must support necessity.
Not medically necessary per payer policy
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Counseling Center2026-05-06 16:08

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-09 02:13

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-06-09 08:58

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterPA2025718659_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2026-05-06 to 2026-08-04.

  • Itemized billitemized_PA-343135.pdf4 pages

    Itemised statement totalling $2624.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-05-06 is after coverage terminated on 2026-03-16. Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.