Claims workbench/CLM-2026-024151
Professional claim · CMS-1500 · Paper

CLM-2026-024151

Harbor Primary Care Associates, Family Medicine. Service 2026-05-01 at office (POS 11). Received 2026-05-16.

Approved
Billed
$265.00
1 line
Allowed
$164.30
contract rate applied
Plan pays
$124.30
approved
Member owes
$40.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-24760-22
Date of birth
1941-03-26
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-410594
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-9386
Coverage period
2023-08-01 to present
Deductible
$68.80 of $500.0014%
Out-of-pocket maximum
$249.07 of $1,000.0025%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
6148699500
Network
In network
Rendering NPI
7037187847
Location
Austin, TX · TIN 83-6744178
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$265.00$164.30$40.00$124.30Paid
Totals$265.00$164.30$40.00$124.30
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-153265
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023029 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-01: CORE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Primary Care Associates (6148699500).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Primary Care Associates2026-05-01 11:48

    Established patient presents with acute upper respiratory infection, unspecified; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-05-16 01:01

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-05-16 14:49

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-153265.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$265.00
Plan discount
$100.70
contracted rate
Plan paid
$124.30
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.