Claims workbench/CLM-2026-024160
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024160

Mesa Physical Therapy, Physical Therapy. Service 2026-02-05 at office (POS 11). Received 2026-02-11.

Billed
$335.00
2 lines
Allowed
$207.70
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-37131-92
Date of birth
1962-06-04
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-413045
Relationship
Child

Coverage and accumulators

Found by member ID

Plan
NULL PPO group GRP-2379
Coverage period
2023-11-01 to present
Deductible
$185.23 of $2,500.007%
Out-of-pocket maximum
$3,907.36 of $10,000.0039%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
6911388364
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$249.00$154.38——PendedIDQ
297140Manual therapy, 15 minutes2511,2$86.00$53.32——PendedIDQ
Totals$335.00$207.70——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-122154
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002708; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-02-05: NULL (PPO), effective 2023-11-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-02-05 17:56

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-002708; payment withheld until the identity is confirmed. Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.