Claims workbench/CLM-2026-024190
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024190

Lakeside Physical Therapy, Physical Therapy. Service 2026-06-09 at office (POS 11). Received 2026-07-02.

Approved
Billed
$303.00
2 lines
Allowed
$187.86
contract rate applied
Plan pays
$157.86
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-01924-45
Date of birth
1985-11-18
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-406064
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group -
Coverage period
2024-12-01 to present
Deductible
$2,136.76 of $3,500.0061%
Out-of-pocket maximum
$997.84 of $7,000.0014%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8769647701
Network
In network
Rendering NPI
4367016647
Location
Austin, TX · TIN 82-6971924
Authorisation / referral
none / REF238627

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$237.00$146.94$30.00$116.94Paid
297140Manual therapy, 15 minutes—11,2$66.00$40.92$0.00$40.92Paid
Totals$303.00$187.86$30.00$157.86
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-718397
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037025 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-06-09: NAVIGATE-HMO (HMO), effective 2024-12-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (8769647701).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-06-09 10:41

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$303.00
Plan discount
$115.14
contracted rate
Plan paid
$157.86
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.