Claims workbench/CLM-2026-024275
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024275

Evergreen Orthopedic Specialists, Orthopedic Surgery. Service 2026-01-29 at office (POS 11). Received 2026-03-23.

Denied
Billed
$197.00
1 line
Allowed
$122.14
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Jack Ray
Member ID
UHC-59604-32
Date of birth
1955-10-24
Identity
Verified3 records, confidence 0.94
Claim record
CLMCLM-420732
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9941
Coverage period
2022-02-01 to present
Deductible
$807.14 of $3,500.0023%
Out-of-pocket maximum
$746.07 of $10,500.007%
Copays
office $30.00, specialist $75.00, emergency $250.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
4479500462
Network
In network
Rendering NPI
4405772706
Location
Tempe, AZ · TIN 82-7144175
Authorisation / referral
none / REF986760

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$197.00$122.14——DeniedCO18
Totals$197.00$122.14——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
Claim header
Patient account
PA-854447
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017203 (verified, link confidence 0.94).
EligibilityPassActive on 2026-01-29: NAVIGATE-HMO (HMO), effective 2022-02-01.
Timely filingPassReceived 53 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-024274: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Orthopedic Specialists (4479500462).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Orthopedic Specialists2026-01-29 10:44

    Established patient presents with unilateral primary osteoarthritis, right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-23 02:46

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-03-23 09:48

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-024274: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0184002026-07-11Meadow Family Practice$336.00Approved
CLM-2026-0242742026-01-29Evergreen Orthopedic Specialists$197.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.