Claims workbench/CLM-2026-024290
Institutional claim · UB-04 · EDI 837I

CLM-2026-024290

Riverside Digestive Health Center, Gastroenterology. Service 2026-04-23 at outpatient hospital (POS 22). Received 2026-06-03.

Denied
Billed
$2,363.00
2 lines
Allowed
$1,299.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-39736-97
Date of birth
1994-08-04
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-418289
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7606
Coverage period
2022-05-01 to present
Deductible
$10.09 of $1,000.001%
Out-of-pocket maximum
$442.44 of $2,000.0022%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
8834777772
Network
In network
Rendering NPI
3416995462
Location
Tempe, AZ · TIN 41-1081863
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$185.00$101.75——DeniedCO197
243239
rev 0750
Upper GI endoscopy with biopsy—12$2,178.00$1,197.90——DeniedCO197
Totals$2,363.00$1,299.65——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-650998
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-031692 (verified, link confidence 1.00).
EligibilityPassActive on 2026-04-23: CHOICE-PLUS-PPO (PPO), effective 2022-05-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Riverside Digestive Health Center (8834777772).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Digestive Health Center2026-04-23 18:48

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-03 01:34

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-03 11:14

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-650998.pdf2 pages

    Itemised statement totalling $2363.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 43239 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.