Claims workbench/CLM-2026-024294

Institutional claim · UB-04 · Paper

CLM-2026-024294

Mesa Regional Medical Center, Emergency Medicine. Service 2026-01-18 at emergency room (POS 23). Received 2026-04-29.

DeniedOut of networkIdentity on hold: CASE-003599

Billed

$893.00

2 lines

Allowed

$401.85

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 10% coinsurance

Rules engine

Deny

CO29

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Lucia Sims
Member ID: none on golden record
Date of birth: 2001-05-28
Identity: Provisional1 records, confidence 1.00
Claim record: CLMCLM-402205
Relationship: Child

Coverage and accumulators

Found by name and date of birth

Plan: OPTIONS-PPO PPO group GRP-7882
Coverage period: 2022-02-01 to present
Deductible: $430.60 of $1,500.0029%
Out-of-pocket maximum: $1,331.11 of $3,000.0044%
Copays: office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits: 1 of 20 used

Provider

Billing and rendering

Billing provider: Mesa Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI: 3600007819
Network: Out of network
Rendering NPI: 3600007819
Location: Tampa, FL · TIN 90-5702951
Authorisation / referral: none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	99283 rev 0450	Emergency department visit, moderate severity	—	1	1	$721.00	$324.45	—	—	DeniedCO29
2	71046 rev 0320	Chest X-ray, two views	—	1	1,2	$172.00	$77.40	—	—	DeniedCO29
Totals						$893.00	$401.85	—	—

Diagnoses (ICD-10-CM)

1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal
2. R07.9 Chest pain, unspecified
3. R10.9 Unspecified abdominal pain

Claim header

Patient account: PA-741794
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 4 needing attention

Check	Result	Code	Detail
Member identity	Fail	IDQ	Member record is in open steward case CASE-003599; payment withheld until the identity is confirmed. Member identity under steward review
Eligibility	Note		Active on 2026-01-18: OPTIONS-PPO (PPO), effective 2022-02-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filing	Fail	CO29	Received 101 days after the last date of service (limit 90). Time limit for filing has expired
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		No line requires precertification.
Provider network	Note		Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Mesa Regional Medical Center2026-01-18 15:43
Patient seen for sprain of unspecified ligament of right ankle, initial encounter.
SystemSystem: Claims system2026-04-29 01:30
Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.
AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-04-29 10:48
Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

Itemized billitemized_PA-741794.pdf5 pages
Itemised statement totalling $893.00 across 2 lines.
Er reported_report_PA-741794.pdf4 pages
Emergency department record: triage acuity 2, chief complaint sprain of unspecified ligament of right ankle, initial encounter.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-21 13:43
Member identity: Member record is in open steward case CASE-003599; payment withheld until the identity is confirmed. Eligibility: Active on 2026-01-18: OPTIONS-PPO (PPO), effective 2022-02-01. Coverage found by name and date of birth because the claim carried no usable member ID. Timely filing: Received 101 days after the last date of service (limit 90). Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.

Review queue Member identity