Claims workbench/CLM-2026-024408
Institutional claim · UB-04 · EDI 837I

CLM-2026-024408

Riverside Regional Medical Center, Emergency Medicine. Service 2026-01-01 at emergency room (POS 23). Received 2026-01-09.

Needs reviewOut of network
Billed
$1,206.00
2 lines
Allowed
$663.30
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
NET
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-34209-49
Date of birth
1998-01-02
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-423798
Relationship
Spouse, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0109
Coverage period
2024-06-01 to present
Deductible
$1,158.93 of $1,500.0077%
Out-of-pocket maximum
$1,057.20 of $4,500.0023%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
5185579187
Network
Out of network
Rendering NPI
5185579187
Location
Tempe, AZ · TIN 24-5730797
Authorisation / referral
none / REF222824

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
196374
rev 0260
IV push, single drug—11$218.00$119.90——Review
299283
rev 0450
Emergency department visit, moderate severity—11$988.00$543.40——Review
Totals$1,206.00$663.30——
Diagnoses (ICD-10-CM)
  • 1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal
  • 2. R07.9 Chest pain, unspecified
Claim header
Patient account
PA-651115
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002741 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-01: NAVIGATE-HMO (HMO), effective 2024-06-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Regional Medical Center2026-01-01 09:33

    Patient seen for sprain of unspecified ligament of right ankle, initial encounter. Patient presented to the nearest emergency department with acute symptoms; care could not safely be delayed to reach an in-network facility.

  • SystemSystem: Claims system2026-01-09 05:32

    Out-of-network emergency visit. Emergency services are payable at the in-network level when the prudent-layperson standard is met.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-651115.pdf6 pages

    Itemised statement totalling $1206.00 across 2 lines.

  • Er reported_report_PA-651115.pdf5 pages

    Emergency department record: triage acuity 2, chief complaint sprain of unspecified ligament of right ankle, initial encounter.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
  2. AI recommendationApproved2026-10-21 14:15
    The claim is for an out-of-network emergency visit that is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] and emergency department record [A2] indicate that the patient presented with acute symptoms that could not safely be delayed, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all other rules engine checks have passed. However, the billed amount is above $15,000.00, requiring human sign-off.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:15 · df191c4a

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim is for an out-of-network emergency visit that is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] and emergency department record [A2] indicate that the patient presented with acute symptoms that could not safely be delayed, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all other rules engine checks have passed. However, the billed amount is above $15,000.00, requiring human sign-off.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][A1][A2]
Latency
2,779 ms
Tokens
1,388 in / 267 out
Cost
$0.0020
Input hash 13d608ea2bbe3420… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
541 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Oon emergency

Emergency: payable at in-network level.