Claims workbench/CLM-2026-024501
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024501

Heritage Medical Group, Internal Medicine. Service 2026-02-06 at office (POS 11). Received 2026-03-04.

Denied
Billed
$699.00
3 lines
Allowed
$433.38
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-31174-70
Date of birth
1964-09-07
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-427829
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9701
Coverage period
2021-09-01 to 2026-01-13
Deductible
$606.88 of $1,000.0061%
Out-of-pocket maximum
$1,738.93 of $4,000.0043%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
5190573977
Network
In network
Rendering NPI
3966538720
Location
Austin, TX · TIN 10-1675475
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
193000Electrocardiogram with interpretation—11$119.00$73.78——DeniedCO27
299215Office visit, established patient, high complexity—11,2$301.00$186.62——DeniedCO27
399214Office visit, established patient, moderate complexity—11$279.00$172.98——DeniedCO27
Totals$699.00$433.38——
Diagnoses (ICD-10-CM)
  • 1. I48.91 Unspecified atrial fibrillationprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
  • 3. N18.30 Chronic kidney disease, stage 3 unspecified
Claim header
Patient account
PA-672720
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017313 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-02-06 is after coverage terminated on 2026-01-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Medical Group (5190573977).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-02-06 14:50

    Follow-up for unspecified atrial fibrillation. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-04 03:41

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-03-04 12:41

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-02-06 is after coverage terminated on 2026-01-13.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.