Claims workbench/CLM-2026-024692
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024692

Pinecrest Medical Group, Family Medicine. Service 2026-08-07 at office (POS 11). Received 2026-09-14.

Denied
Billed
$211.00
2 lines
Allowed
$130.82
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-73470-12
Date of birth
1986-02-06
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-402575
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9462
Coverage period
2025-05-01 to 2026-04-15
Deductible
$617.66 of $1,000.0062%
Out-of-pocket maximum
$1,051.35 of $3,000.0035%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5469942648
Network
In network
Rendering NPI
9847591994
Location
Austin, TX · TIN 84-7440514
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$184.00$114.08——DeniedCO27
290471Immunization administration—11$27.00$16.74——DeniedCO27
Totals$211.00$130.82——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-291787
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-038328 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-08-07 is after coverage terminated on 2026-04-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Medical Group (5469942648).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Medical Group2026-08-07 17:16

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-14 04:41

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-08-07 is after coverage terminated on 2026-04-15.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0259802026-08-19Meadow Physical Therapy$216.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.