Claims workbench/CLM-2026-024789
Professional claim · CMS-1500 · Provider portal

CLM-2026-024789

Heritage Physical Therapy, Physical Therapy. Service 2026-05-10 at office (POS 11). Received 2026-06-02.

Approved
Billed
$436.00
3 lines
Allowed
$270.32
contract rate applied
Plan pays
$250.32
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-86624-42
Date of birth
1953-10-07
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-412121
Relationship
Child, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-0843
Coverage period
2025-07-01 to present
Deductible
$372.49 of $500.0074%
Out-of-pocket maximum
$385.25 of $1,000.0039%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
5491818923
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$156.00$96.72$20.00$76.72Paid
297014Electrical stimulation, unattended—11$53.00$32.86$0.00$32.86Paid
397161PT evaluation, low complexity—12$227.00$140.74$0.00$140.74Paid
Totals$436.00$270.32$20.00$250.32
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-785473
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014719 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-10: - (PPO), effective 2025-07-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-05-10 16:59

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$436.00
Plan discount
$165.68
contracted rate
Plan paid
$250.32
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.