Claims workbench/CLM-2026-024813
Professional claim · CMS-1500 · EDI 837P

CLM-2026-024813

Harbor Physical Therapy, Physical Therapy. Service 2026-08-23 at office (POS 11). Received 2026-09-08.

Denied
Billed
$340.00
1 line
Allowed
$210.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-94650-89
Date of birth
1945-11-23
Identity
Verified6 records, confidence 0.96
Claim record
CLMCLM-416393
Relationship
Self, Sacramento, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-9328
Coverage period
2024-08-01 to present
Deductible
$142.32 of $1,000.0014%
Out-of-pocket maximum
$599.62 of $4,000.0015%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9493518267
Network
In network
Rendering NPI
2909043855
Location
Miami, FL · TIN 59-6364489
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$340.00$210.80——DeniedCO18
Totals$340.00$210.80——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-757881
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005264 (verified, link confidence 0.96).
EligibilityPassActive on 2026-08-23: MEDICARE-ADV-A (MA), effective 2024-08-01.
Timely filingPassReceived 16 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-024812: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Physical Therapy (9493518267).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Physical Therapy2026-08-23 17:47

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-08 05:00

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-024812: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0268792026-08-04Summit Community Hospital$1,383.00Approved
CLM-2026-0248122026-08-23Harbor Physical Therapy$340.00Approved
CLM-2026-0222042026-07-24Sunrise Counseling Center$434.00Approved
CLM-2026-0208212026-05-22Sunrise Cardiovascular Associates$8,850.00Approved
CLM-2026-0111392025-12-15Mesa Regional Medical Center$328.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.