Claims workbench/CLM-2026-025002

Institutional claim · UB-04 · Provider portal

CLM-2026-025002

Sunrise Imaging Center, Radiology. Service 2026-04-01 at outpatient hospital (POS 22). Received 2026-04-22.

DeniedOut of network

Billed

$4,785.00

2 lines

Allowed

$2,153.25

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 20% coinsurance

Rules engine

Deny

CO197

Decided by

Claims rules engine

2026-10-22 12:44

Member

Resolved through the identity graph

Member: Vincent Reyes
Member ID: UHC-96719-08
Date of birth: 2006-10-23
Identity: Verified6 records, confidence 1.00
Claim record: CLMCLM-419228
Relationship: Spouse, Plano, TX

Coverage and accumulators

Found by member ID

Plan: OPTIONS-PPO PPO group GRP-7587
Coverage period: 2025-12-01 to present
Deductible: $236.63 of $1,000.0024%
Out-of-pocket maximum: $346.85 of $3,000.0012%
Copays: office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits: 16 of 20 used

Provider

Billing and rendering

Billing provider: Sunrise Imaging Center
Radiology · taxonomy 2085R0202X
NPI: 9630195771
Network: Out of network
Rendering NPI: 9630195771
Location: Dallas, TX · TIN 60-5457120
Authorisation / referral: none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	70553 rev 0610	MRI brain with and without contrast	—	1	1	$3,248.00	$1,461.60	—	—	DeniedCO197
2	74177 rev 0350	CT abdomen and pelvis with contrast	—	1	2	$1,537.00	$691.65	—	—	DeniedCO197
Totals						$4,785.00	$2,153.25	—	—

Diagnoses (ICD-10-CM)

1. R07.9 Chest pain, unspecifiedprincipal
2. M25.561 Pain in right knee
3. R10.9 Unspecified abdominal pain

Claim header

Patient account: PA-171803
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-017063 (verified, link confidence 1.00).
Eligibility	Pass		Active on 2026-04-01: OPTIONS-PPO (PPO), effective 2025-12-01.
Timely filing	Pass		Received 21 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Fail	CO197	70553, 74177 require precertification; no authorisation number on the claim. Precertification or authorization absent
Provider network	Note		Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Sunrise Imaging Center2026-04-01 17:00
Patient seen for chest pain, unspecified.
SystemSystem: Claims system2026-04-22 01:48
Procedure requires precertification; no authorisation number on the claim and none found in the UM system.
AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-04-22 08:22
Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

Itemized billitemized_PA-171803.pdf5 pages
Itemised statement totalling $4785.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-22 12:44
Prior authorisation: 70553, 74177 require precertification; no authorisation number on the claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-003356	2026-01-18	Heritage Clinical Laboratories	$34.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.

Review queue Member identity