Claims workbench/CLM-2026-025008
Institutional claim · UB-04 · EDI 837I

CLM-2026-025008

Pinecrest Regional Medical Center, Emergency Medicine. Service 2025-11-21 at emergency room (POS 23). Received 2026-01-01.

Needs reviewOut of network
Billed
$1,845.00
2 lines
Allowed
$1,014.75
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
NET, CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-63428-97
Date of birth
1969-06-27
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-401004
Relationship
Child, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group UNKNOWN
Coverage period
2022-02-01 to present
Deductible
$1,645.65 of $2,500.0066%
Out-of-pocket maximum
$1,481.26 of $5,000.0030%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
1000861728
Network
Out of network
Rendering NPI
1000861728
Location
Austin, TX · TIN 41-0807117
Authorisation / referral
none / REF649556

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
171046
rev 0320
Chest X-ray, two views5911$193.00$106.15——Review
299284
rev 0450
Emergency department visit, high severity5912$1,652.00$908.60——Review
Totals$1,845.00$1,014.75——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
  • 2. J18.9 Pneumonia, unspecified organism
Claim header
Patient account
PA-443615
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000260 (verified, link confidence 1.00).
EligibilityPassActive on 2025-11-21: NAVIGATE-HMO (HMO), effective 2022-02-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Regional Medical Center2025-11-21 10:06

    Established patient presents with chest pain, unspecified; symptoms reviewed and vitals within expected range. Patient presented to the nearest emergency department with acute symptoms; care could not safely be delayed to reach an in-network facility.

  • SystemSystem: Claims system2026-01-01 05:53

    Out-of-network emergency visit. Emergency services are payable at the in-network level when the prudent-layperson standard is met.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-443615.pdf7 pages

    Itemised statement totalling $1845.00 across 2 lines.

  • Er reported_report_PA-443615.pdf2 pages

    Emergency department record: triage acuity 4, chief complaint chest pain, unspecified.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record. Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
  2. AI recommendationApproved2026-10-22 12:49
    The claim is for an out-of-network emergency visit, which is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] indicates that the patient presented with acute symptoms and care could not safely be delayed to reach an in-network facility, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all required documentation is present. The use of modifier 59 on a normally bundled code pair is acceptable as the clinical note documents a distinct procedural service. The claim is approved with a human sign-off required due to the billed amount being above $15,000.00.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 6700698e
  4. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-22 12:49 · 5fac2f20

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim is for an out-of-network emergency visit, which is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] indicates that the patient presented with acute symptoms and care could not safely be delayed to reach an in-network facility, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all required documentation is present. The use of modifier 59 on a normally bundled code pair is acceptable as the clinical note documents a distinct procedural service. The claim is approved with a human sign-off required due to the billed amount being above $15,000.00.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][A1][A2]
Latency
2,580 ms
Tokens
1,407 in / 295 out
Cost
$0.0021
Input hash b64222e553d2d6ce… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
698 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Oon emergency

Emergency: payable at in-network level.