Claims workbench/CLM-2026-025015
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025015

Heritage Physical Therapy, Physical Therapy. Service 2026-04-29 at office (POS 11). Received 2026-06-20.

Denied
Billed
$136.00
1 line
Allowed
$84.32
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-14826-97
Date of birth
1941-09-09
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-411356
Relationship
Self, Denver, CO

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-7064
Coverage period
2024-04-01 to present
Deductible
$2,423.75 of $3,500.0069%
Out-of-pocket maximum
$2,222.26 of $14,000.0016%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
1867222105
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$136.00$84.32——DeniedCO18
Totals$136.00$84.32——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-265538
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028403 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-29: MEDICARE-ADV-B (MA), effective 2024-04-01.
Timely filingPassReceived 52 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-025014: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-04-29 16:54

    Patient seen for aftercare following joint replacement surgery. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-06-20 03:00

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-06-20 15:57

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-025014: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0167882026-07-09Northgate Cardiovascular Associates$1,781.00Approved
CLM-2026-0250142026-04-29Heritage Physical Therapy$136.00Approved
CLM-2026-0068862026-04-07Riverside Bone and Joint Center$8,470.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.