Claims workbench/CLM-2026-025118
Professional claim · CMS-1500 · Paper

CLM-2026-025118

Heritage Physical Therapy, Physical Therapy. Service 2025-12-01 at office (POS 11). Received 2026-01-08.

Approved
Billed
$301.00
2 lines
Allowed
$186.62
contract rate applied
Plan pays
$146.62
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-03625-33
Date of birth
1940-02-03
Identity
Verified3 records, confidence 0.93
Claim record
CLMCLM-428154
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9955
Coverage period
2024-12-01 to present
Deductible
$1,164.30 of $1,500.0078%
Out-of-pocket maximum
$2,080.73 of $6,000.0035%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
4422681773
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$234.00$145.08$40.00$105.08Paid
297140Manual therapy, 15 minutes—11,2$67.00$41.54$0.00$41.54Paid
Totals$301.00$186.62$40.00$146.62
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-387386
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002474 (verified, link confidence 0.93).
EligibilityPassActive on 2025-12-01: OPTIONS-PPO (PPO), effective 2024-12-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 9 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2025-12-01 17:29

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$301.00
Plan discount
$114.38
contracted rate
Plan paid
$146.62
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0094142026-07-24Northgate Primary Care Associates$216.00Approved
CLM-2026-0204452026-02-02Meadow Heart Institute$609.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.