Claims workbench/CLM-2026-025182
Institutional claim · UB-04 · EDI 837I

CLM-2026-025182

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-06-14 to 2026-06-18 at inpatient hospital (POS 21). Received 2026-07-09.

Denied
Billed
$45,411.00
1 line
Allowed
$24,976.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-50355-56
Date of birth
1985-09-04
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-430850
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group -
Coverage period
2025-01-01 to 2026-04-27
Deductible
$382.08 of $1,500.0025%
Out-of-pocket maximum
$2,883.13 of $6,000.0048%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2148364427
Network
In network
Rendering NPI
6066196794
Location
Tampa, FL · TIN 14-7269323
Authorisation / referral
PA2025065391 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$45,411.00$24,976.05——DeniedCO27
Totals$45,411.00$24,976.05——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
Claim header
Patient account
PA-464491
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-14 to 2026-06-16
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037899 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-06-14 is after coverage terminated on 2026-04-27.
Expenses incurred after coverage terminated
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025065391 on file for 27447.
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (2148364427).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $45,411.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-06-18 17:41

    Established patient presents with unilateral primary osteoarthritis, left knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-09 05:15

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-07-09 17:59

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterPA2025065391_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-06-14 to 2026-09-12.

  • Itemized billitemized_PA-464491.pdf6 pages

    Itemised statement totalling $45411.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-06-14 is after coverage terminated on 2026-04-27. High-dollar review: Billed $45,411.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.