Claims workbench/CLM-2026-025355
Institutional claim · UB-04 · Provider portal

CLM-2026-025355

Desert Regional Medical Center, Emergency Medicine. Service 2026-08-04 at emergency room (POS 23). Received 2026-09-05.

Needs review
Billed
$2,511.00
2 lines
Allowed
$1,381.05
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-90138-55
Date of birth
1976-03-22
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-417607
Relationship
Spouse, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2954
Coverage period
2022-05-01 to present
Deductible
$1,843.33 of $3,500.0053%
Out-of-pocket maximum
$3,049.48 of $7,000.0044%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Desert Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
8317237419
Network
In network
Rendering NPI
8317237419
Location
Austin, TX · TIN 55-6992539
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
196374
rev 0260
IV push, single drug—11$146.00$80.30——Review
299285
rev 0450
Emergency department visit, high severity with threat to life—11$2,365.00$1,300.75——Review
Totals$2,511.00$1,381.05——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
  • 2. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-222361
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003771 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-04: OPTIONS-PPO (PPO), effective 2022-05-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Regional Medical Center (8317237419).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with chest pain, unspecified; symptoms reviewed and vitals wi”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Regional Medical Center2026-08-04 18:14

    Established patient presents with chest pain, unspecified; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-09-05 06:53

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-09-05 15:13

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-222361.pdf2 pages

    Itemised statement totalling $2511.00 across 2 lines.

  • Er reported_report_PA-222361.pdf6 pages

    Emergency department record: triage acuity 4, chief complaint chest pain, unspecified.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Established patient presents with chest pain, unspecified; symptoms reviewed and vitals wi”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.