Claims workbench/CLM-2026-025437
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025437

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-05-29 at office (POS 11). Received 2026-06-04.

DeniedOut of network
Billed
$203.00
1 line
Allowed
$91.35
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-61064-10
Date of birth
1948-01-09
Identity
Verified5 records, confidence 0.96
Claim record
CLMCLM-406416
Relationship
Self, Plano, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2204
Coverage period
2021-02-01 to 2026-04-21
Deductible
$877.48 of $1,000.0088%
Out-of-pocket maximum
$574.52 of $4,000.0014%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3024134405
Network
Out of network
Rendering NPI
1626784254
Location
Scottsdale, AZ · TIN 60-0197648
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$203.00$91.35——DeniedCO27
Totals$203.00$91.35——
Diagnoses (ICD-10-CM)
  • 1. S83.241A Other tear of medial meniscus, right knee, initial encounterprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-374130
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022902 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-05-29 is after coverage terminated on 2026-04-21.
Expenses incurred after coverage terminated
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-05-29 11:47

    Follow-up for other tear of medial meniscus, right knee, initial encounter. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-04 05:59

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-06-04 13:11

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-05-29 is after coverage terminated on 2026-04-21. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0235112026-07-06Meadow Dermatology Clinic$552.00Denied
CLM-2026-0021642026-03-03Riverside Medical Group$22.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.