Claims workbench/CLM-2026-025577
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025577

Heritage Physical Therapy, Physical Therapy. Service 2026-03-09 at office (POS 11). Received 2026-04-09.

Approved
Billed
$332.00
2 lines
Allowed
$205.84
contract rate applied
Plan pays
$180.84
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-94348-70
Date of birth
1955-11-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-407640
Relationship
Spouse, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-0113
Coverage period
2025-10-01 to present
Deductible
$1,359.43 of $2,500.0054%
Out-of-pocket maximum
$2,964.04 of $10,000.0030%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
4843401777
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / REF481420

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$264.00$163.68$25.00$138.68Paid
297140Manual therapy, 15 minutes—12$68.00$42.16$0.00$42.16Paid
Totals$332.00$205.84$25.00$180.84
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-352439
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024780 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-09: CORE-HMO (HMO), effective 2025-10-01.
Timely filingPassReceived 31 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-03-09 14:38

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$332.00
Plan discount
$126.16
contracted rate
Plan paid
$180.84
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.