Claims workbench/CLM-2026-025687
Institutional claim · UB-04 · EDI 837I

CLM-2026-025687

Harbor Digestive Health Center, Gastroenterology. Service 2026-07-21 at outpatient hospital (POS 22). Received 2026-08-29.

Approved
Billed
$286.00
1 line
Allowed
$157.30
contract rate applied
Plan pays
$0.00
approved
Member owes
$157.30
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-89552-08
Date of birth
1944-06-24
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-415369
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-0716
Coverage period
2021-04-01 to present
Deductible
$2,286.25 of $3,500.0065%
Out-of-pocket maximum
$429.55 of $10,500.004%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
7922422671
Network
In network
Rendering NPI
8033187724
Location
Tempe, AZ · TIN 89-3478747
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$286.00$157.30$157.30$0.00Paid
Totals$286.00$157.30$157.30$0.00
Diagnoses (ICD-10-CM)
  • 1. K21.9 Gastro-esophageal reflux disease without esophagitisprincipal
Claim header
Patient account
PA-342889
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011051 (verified, link confidence 1.00).
EligibilityPassActive on 2026-07-21: OPTIONS-PPO (PPO), effective 2021-04-01.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Digestive Health Center (7922422671).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Digestive Health Center2026-07-21 10:24

    Follow-up for gastro-esophageal reflux disease without esophagitis. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-08-29 00:33

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-29 11:02

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-342889.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

  • Itemized billitemized_PA-342889.pdf5 pages

    Itemised statement totalling $286.00 across 1 line.

Explanation of benefits

What the member will see

Amount billed
$286.00
Plan discount
$128.70
contracted rate
Plan paid
$0.00
You may owe
$157.30
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.