Claims workbench/CLM-2026-025697
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025697

Heritage Primary Care Associates, Family Medicine. Service 2025-12-07 at office (POS 11). Received 2026-01-19.

Denied
Billed
$260.00
3 lines
Allowed
$161.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-42460-12
Date of birth
1969-01-12
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-410365
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-3872
Coverage period
2024-11-01 to present
Deductible
$766.74 of $1,000.0077%
Out-of-pocket maximum
$1,446.27 of $4,000.0036%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
8400209101
Network
In network
Rendering NPI
6265470412
Location
San Diego, CA · TIN 62-9200818
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
136415Venipuncture—11$23.00$14.26——DeniedCO18
290471Immunization administration—11$28.00$17.36——DeniedCO18
399203Office visit, new patient, low complexity2512$209.00$129.58——DeniedCO18
Totals$260.00$161.20——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-994679
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004725 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-07: SELECT-EPO (EPO), effective 2024-11-01.
Timely filingPassReceived 43 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-025696: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (8400209101).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2025-12-07 12:23

    Patient seen for essential (primary) hypertension.

  • SystemSystem: Claims system2026-01-19 05:31

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-025696: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0181552026-01-23Lakeside Physical Therapy$324.00Needs review
CLM-2026-0138752025-12-16Mesa Diabetes Center$266.00Approved
CLM-2026-0256962025-12-07Heritage Primary Care Associates$260.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.