Claims workbench/CLM-2026-025778
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025778

Mesa Behavioral Health, Behavioral Health. Service 2026-07-18 at office (POS 11). Received 2026-08-01.

Billed
$595.00
2 lines
Allowed
$368.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Ruth Rice
Member ID
UHC-43044-60
Date of birth
1958-04-09
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-430402
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-4802
Coverage period
2023-11-01 to 2026-06-04
Deductible
$1,898.66 of $2,500.0076%
Out-of-pocket maximum
$681.15 of $10,000.007%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
7796147859
Network
In network
Rendering NPI
3838909638
Location
Nashville, TN · TIN 40-4103519
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$256.00$158.72——DeniedCO27
290791Psychiatric diagnostic evaluation—11$339.00$210.18——DeniedCO27
Totals$595.00$368.90——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
  • 2. F90.2 ADHD, combined type
Claim header
Patient account
PA-229498
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-000503; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailCO27Date of service 2026-07-18 is after coverage terminated on 2026-06-04.
Expenses incurred after coverage terminated
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Behavioral Health (7796147859).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Behavioral Health2026-07-18 18:15

    Follow-up for generalized anxiety disorder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-01 01:52

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-01 10:34

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-000503; payment withheld until the identity is confirmed. Eligibility: Date of service 2026-07-18 is after coverage terminated on 2026-06-04.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.