Claims workbench/CLM-2026-025857
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025857

Heritage Rehabilitation Center, Physical Therapy. Service 2025-12-09 at office (POS 11). Received 2026-01-11.

Approved
Billed
$427.00
3 lines
Allowed
$264.74
contract rate applied
Plan pays
$224.74
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-15281-60
Date of birth
1956-03-04
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-417732
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-0576
Coverage period
2025-09-01 to present
Deductible
$1,247.61 of $3,500.0036%
Out-of-pocket maximum
$278.93 of $10,500.003%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
1758378875
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$284.00$176.08$40.00$136.08Paid
297140Manual therapy, 15 minutes—11,2$85.00$52.70$0.00$52.70Paid
397014Electrical stimulation, unattended—12$58.00$35.96$0.00$35.96Paid
Totals$427.00$264.74$40.00$224.74
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-506662
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003248 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-09: SELECT-EPO (EPO), effective 2025-09-01.
Timely filingPassReceived 33 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 14 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2025-12-09 14:05

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$427.00
Plan discount
$162.26
contracted rate
Plan paid
$224.74
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.