Claims workbench/CLM-2026-025859
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025859

Heritage Rehabilitation Center, Physical Therapy. Service 2026-03-01 at office (POS 11). Received 2026-03-26.

Approved
Billed
$380.00
1 line
Allowed
$235.60
contract rate applied
Plan pays
$205.60
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-76258-52
Date of birth
2000-12-27
Identity
Verified6 records, confidence 0.97
Claim record
CLMCLM-428833
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0648
Coverage period
2022-03-01 to present
Deductible
$324.05 of $2,500.0013%
Out-of-pocket maximum
$4,467.69 of $10,000.0045%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
7328365482
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF232980

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$380.00$235.60$30.00$205.60Paid
Totals$380.00$235.60$30.00$205.60
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-386195
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022138 (verified, link confidence 0.97).
EligibilityPassActive on 2026-03-01: NAVIGATE-HMO (HMO), effective 2022-03-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 8 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-03-01 11:35

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$380.00
Plan discount
$144.40
contracted rate
Plan paid
$205.60
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0292152026-05-12Evergreen Family Practice$370.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.