Claims workbench/CLM-2026-025902
Institutional claim · UB-04 · EDI 837I

CLM-2026-025902

Unity Bone and Joint Center, Orthopedic Surgery. Service 2026-03-14 at outpatient hospital (POS 22). Received 2026-03-17.

Denied
Billed
$1,700.00
1 line
Allowed
$935.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-53411-19
Date of birth
1972-01-21
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-401942
Relationship
Spouse, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7835
Coverage period
2022-01-01 to 2026-03-12
Deductible
$165.96 of $500.0033%
Out-of-pocket maximum
$31.76 of $2,000.002%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Unity Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5039337832
Network
In network
Rendering NPI
1241916984
Location
Los Angeles, CA · TIN 56-0316152
Authorisation / referral
PA2025597064 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,700.00$935.00——DeniedCO27
Totals$1,700.00$935.00——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-350912
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020235 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-03-14 is after coverage terminated on 2026-03-12.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025597064 on file for 73721.
Provider networkPassIn-network provider Unity Bone and Joint Center (5039337832).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Bone and Joint Center2026-03-14 10:11

    Patient seen for unilateral primary osteoarthritis, right knee.

  • SystemSystem: Claims system2026-03-17 02:55

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-03-17 12:17

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterPA2025597064_approval.pdf2 pages

    Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-03-14 to 2026-06-12.

  • Itemized billitemized_PA-350912.pdf9 pages

    Itemised statement totalling $1700.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-14 is after coverage terminated on 2026-03-12.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0018412026-01-23Lakeside Bone and Joint Center$169.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.