Claims workbench/CLM-2026-025947
Professional claim · CMS-1500 · EDI 837P

CLM-2026-025947

Heritage Family Practice, Family Medicine. Service 2026-08-19 at office (POS 11). Received 2026-09-23.

Needs review
Billed
$242.00
1 line
Allowed
$150.04
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-49036-24
Date of birth
1999-07-17
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-403929
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-4104
Coverage period
2024-04-01 to present
Deductible
$107.12 of $500.0021%
Out-of-pocket maximum
$700.76 of $2,000.0035%
Copays
office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3586851693
Network
In network
Rendering NPI
1686959663
Location
Scottsdale, AZ · TIN 98-1410500
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$242.00$150.04——Review
Totals$242.00$150.04——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-488821
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002971 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-19: SELECT-EPO (EPO), effective 2024-04-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Family Practice (3586851693).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled. No”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2026-08-19 15:20

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-09-23 06:44

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled. No”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0052132025-12-26Evergreen Reference Lab$37.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.