Claims workbench/CLM-2026-026153
Institutional claim · UB-04 · EDI 837I

CLM-2026-026153

Northgate Orthopedic Specialists, Orthopedic Surgery. Service 2026-04-18 at outpatient hospital (POS 22). Received 2026-05-20.

Needs review
Billed
$1,443.00
1 line
Allowed
$793.65
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO197
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-00336-95
Date of birth
1962-12-25
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-432389
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9253
Coverage period
2024-10-01 to present
Deductible
$1,024.06 of $2,500.0041%
Out-of-pocket maximum
$3,162.77 of $7,500.0042%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
6545828207
Network
In network
Rendering NPI
3465430809
Location
Miami, FL · TIN 98-4961021
Authorisation / referral
PHONE-149520 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,443.00$793.65——Review
Totals$1,443.00$793.65——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-531194
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020503 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-18: SELECT-EPO (EPO), effective 2024-10-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationReviewCO197Authorisation reference “PHONE-149520” does not match the utilisation-management format; must be confirmed before payment.
Precertification or authorization absent
Provider networkPassIn-network provider Northgate Orthopedic Specialists (6545828207).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Orthopedic Specialists2026-04-18 09:54

    Follow-up for pain in right knee. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-05-20 00:48

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-531194.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

  • Itemized billitemized_PA-531194.pdf5 pages

    Itemised statement totalling $1443.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Prior authorisation: Authorisation reference “PHONE-149520” does not match the utilisation-management format; must be confirmed before payment.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.