Claims workbench/CLM-2026-026265
Institutional claim · UB-04 · Provider portal

CLM-2026-026265

Mesa Bone and Joint Center, Orthopedic Surgery. Service 2026-07-10 at outpatient hospital (POS 22). Received 2026-08-04.

Denied
Billed
$1,926.00
1 line
Allowed
$1,059.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-15221-74
Date of birth
1979-05-10
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-401356
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-7503
Coverage period
2024-09-01 to present
Deductible
$428.11 of $500.0086%
Out-of-pocket maximum
$814.44 of $2,000.0041%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5449704472
Network
In network
Rendering NPI
5799767483
Location
Minneapolis, MN · TIN 26-9111057
Authorisation / referral
none / REF794005

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,926.00$1,059.30——DeniedCO197
Totals$1,926.00$1,059.30——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
Claim header
Patient account
PA-644452
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020206 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-10: CORE-HMO (HMO), effective 2024-09-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Mesa Bone and Joint Center (5449704472).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Bone and Joint Center2026-07-10 15:09

    Follow-up for unilateral primary osteoarthritis, left knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-04 04:45

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-04 15:54

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-644452.pdf4 pages

    Itemised statement totalling $1926.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0305832026-02-27Mesa Physical Therapy$110.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.