Claims workbench/CLM-2026-026406
Institutional claim · UB-04 · EDI 837I

CLM-2026-026406

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2026-08-19 at outpatient hospital (POS 22). Received 2026-09-24.

DeniedOut of network
Billed
$8,877.00
1 line
Allowed
$3,994.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-26246-17
Date of birth
1941-04-09
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-426359
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-4707
Coverage period
2023-01-01 to present
Deductible
$592.39 of $2,500.0024%
Out-of-pocket maximum
$1,870.87 of $5,000.0037%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
7013673828
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
PA2026278733 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$8,877.00$3,994.65——DeniedCO204
Totals$8,877.00$3,994.65——
Diagnoses (ICD-10-CM)
  • 1. S83.241A Other tear of medial meniscus, right knee, initial encounterprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-538248
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011672 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-19: CORE-HMO (HMO), effective 2023-01-01.
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026278733 on file for 29881.
Provider networkFailCO204Billing provider 1493585297 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2026-08-19 13:55

    Established patient presents with other tear of medial meniscus, right knee, initial encounter; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-24 03:39

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-09-24 11:05

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026278733_approval.pdf2 pages

    Utilisation management approval letter for 29881 (Knee arthroscopy with meniscectomy), valid 2026-08-19 to 2026-11-17.

  • Itemized billitemized_PA-538248.pdf6 pages

    Itemised statement totalling $8877.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 1493585297 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.