Claims workbench/CLM-2026-026521
Professional claim · CMS-1500 · Provider portal

CLM-2026-026521

Harbor Rehabilitation Center, Physical Therapy. Service 2026-06-10 at office (POS 11). Received 2026-07-01.

Approved
Billed
$488.00
3 lines
Allowed
$302.56
contract rate applied
Plan pays
$282.56
approved
Member owes
$20.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-54026-38
Date of birth
1981-05-21
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-427469
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6589
Coverage period
2021-03-01 to present
Deductible
$429.03 of $1,000.0043%
Out-of-pocket maximum
$375.89 of $4,000.009%
Copays
office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
8468431944
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / REF226878

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68$20.00$205.68Paid
297140Manual therapy, 15 minutes—12$87.00$53.94$0.00$53.94Paid
397014Electrical stimulation, unattended—11$37.00$22.94$0.00$22.94Paid
Totals$488.00$302.56$20.00$282.56
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-462639
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020016 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-10: NAVIGATE-HMO (HMO), effective 2021-03-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 3 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-06-10 16:58

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$488.00
Plan discount
$185.44
contracted rate
Plan paid
$282.56
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.