Claims workbench/CLM-2026-026569
Professional claim · CMS-1500 · EDI 837P

CLM-2026-026569

Lakeside Physical Therapy, Physical Therapy. Service 2025-12-10 at office (POS 11). Received 2026-02-08.

Denied
Billed
$152.00
1 line
Allowed
$94.24
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-01218-90
Date of birth
1942-01-03
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-413916
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4791
Coverage period
2025-08-01 to present
Deductible
$109.77 of $500.0022%
Out-of-pocket maximum
$513.73 of $2,000.0026%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2744323421
Network
In network
Rendering NPI
4225599552
Location
Minneapolis, MN · TIN 46-4889069
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$152.00$94.24——DeniedCO18
Totals$152.00$94.24——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-235399
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005369 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-10: - (PPO), effective 2025-08-01.
Timely filingPassReceived 60 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-026568: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (2744323421).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 13 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2025-12-10 18:58

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-08 05:16

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-02-08 16:34

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-026568: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0199902026-04-10Mesa Bone and Joint Center$286.00Approved
CLM-2026-0265682025-12-10Lakeside Physical Therapy$152.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.