Claims workbench/CLM-2026-026578
Institutional claim · UB-04 · EDI 837I

CLM-2026-026578

Pinecrest Regional Medical Center, Emergency Medicine. Service 2025-12-17 at emergency room (POS 23). Received 2026-01-13.

PendedOut of networkIdentity on hold: CASE-001154
Billed
$1,167.00
1 line
Allowed
$525.15
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Don Paark
Member ID
UHC-71032-50
Date of birth
1972-01-09
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-411948
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4822
Coverage period
2025-10-01 to present
Deductible
$194.23 of $500.0039%
Out-of-pocket maximum
$219.04 of $2,000.0011%
Copays
office $25.00, specialist $75.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
1000861728
Network
Out of network
Rendering NPI
1000861728
Location
Austin, TX · TIN 41-0807117
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199284
rev 0450
Emergency department visit, high severity—11$1,167.00$525.15——PendedIDQ
Totals$1,167.00$525.15——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
Claim header
Patient account
PA-299312
Frequency code
1 (original)
Accident
Yes
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-001154; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2025-12-17: UNKNOWN (PPO), effective 2025-10-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Regional Medical Center2025-12-17 14:54

    Patient seen for chest pain, unspecified.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-299312.pdf9 pages

    Itemised statement totalling $1167.00 across 1 line.

  • Er reported_report_PA-299312.pdf2 pages

    Emergency department record: triage acuity 2, chief complaint chest pain, unspecified.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-001154; payment withheld until the identity is confirmed. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.