Claims workbench/CLM-2026-026630
Professional claim · CMS-1500 · EDI 837P

CLM-2026-026630

Harbor Rehabilitation Center, Physical Therapy. Service 2026-08-07 at office (POS 11). Received 2026-09-17.

Denied
Billed
$435.00
3 lines
Allowed
$269.70
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-90592-70
Date of birth
1942-09-06
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-418971
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-6855
Coverage period
2022-12-01 to present
Deductible
$862.47 of $1,000.0086%
Out-of-pocket maximum
$654.64 of $2,000.0033%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
1115503769
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$134.00$83.08——DeniedCO18
297140Manual therapy, 15 minutes2511$95.00$58.90——DeniedCO18
397161PT evaluation, low complexity—12$206.00$127.72——DeniedCO18
Totals$435.00$269.70——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-210257
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002730 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-07: MEDICARE-ADV-A (MA), effective 2022-12-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-026629: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 12 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-08-07 11:18

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-17 01:47

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-026629: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0248392026-09-03Desert Medical Group$640.00Approved
CLM-2026-0266292026-08-07Harbor Rehabilitation Center$435.00Approved
CLM-2026-0273862026-06-07Meadow Primary Care Associates$12.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.