Claims workbench/CLM-2026-026924
Professional claim · CMS-1500 · EDI 837P

CLM-2026-026924

Harbor Rehabilitation Center, Physical Therapy. Service 2026-03-04 at office (POS 11). Received 2026-03-30.

Denied
Billed
$619.00
3 lines
Allowed
$383.78
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-50303-16
Date of birth
1995-02-11
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-411252
Relationship
Child, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group NULL
Coverage period
2024-06-01 to 2026-02-15
Deductible
$504.71 of $1,500.0034%
Out-of-pocket maximum
$99.07 of $6,000.002%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
5301440876
Network
In network
Rendering NPI
4824304727
Location
Denver, CO · TIN 55-4519384
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$368.00$228.16——DeniedCO27
297161PT evaluation, low complexity—12$205.00$127.10——DeniedCO27
397014Electrical stimulation, unattended—11$46.00$28.52——DeniedCO27
Totals$619.00$383.78——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-964717
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004579 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-03-04 is after coverage terminated on 2026-02-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (5301440876).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-03-04 18:11

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-03-30 04:58

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-03-30 13:08

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-04 is after coverage terminated on 2026-02-15.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0176162026-05-04Mesa Clinical Laboratories$59.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.