Claims workbench/CLM-2026-026935
Institutional claim · UB-04 · EDI 837I

CLM-2026-026935

Sunrise Diagnostic Imaging, Radiology. Service 2026-01-13 at outpatient hospital (POS 22). Received 2026-02-12.

Denied
Billed
$1,993.00
1 line
Allowed
$1,096.15
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-54608-62
Date of birth
1946-12-07
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-429569
Relationship
Spouse, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7179
Coverage period
2023-12-01 to present
Deductible
$2,153.96 of $3,500.0062%
Out-of-pocket maximum
$1,985.93 of $14,000.0014%
Copays
office $25.00, specialist $75.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
8125654300
Network
In network
Rendering NPI
8125654300
Location
Scottsdale, AZ · TIN 88-4094032
Authorisation / referral
none / REF187903

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$1,993.00$1,096.15——DeniedCO197
Totals$1,993.00$1,096.15——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
  • 3. Z12.31 Encounter for screening mammogram for malignant neoplasm of breast
Claim header
Patient account
PA-368430
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011557 (verified, link confidence 0.97).
EligibilityPassActive on 2026-01-13: NAVIGATE-HMO (HMO), effective 2023-12-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Sunrise Diagnostic Imaging (8125654300).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Diagnostic Imaging2026-01-13 18:21

    Follow-up for headache, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-12 01:27

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-02-12 17:00

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-368430.pdf8 pages

    Itemised statement totalling $1993.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.