Claims workbench/CLM-2026-026984
Institutional claim · UB-04 · EDI 837I

CLM-2026-026984

Cornerstone Orthopedic Specialists, Orthopedic Surgery. Service 2026-02-04 to 2026-02-07 at inpatient hospital (POS 21). Received 2026-03-04.

PendedOut of networkIdentity on hold: CASE-003229
Billed
$40,701.00
1 line
Allowed
$18,315.45
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-72900-81
Date of birth
—
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-425685
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4791
Coverage period
2023-01-01 to present
Deductible
$711.22 of $3,500.0020%
Out-of-pocket maximum
$3,937.99 of $14,000.0028%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
7007014674
Network
Out of network
Rendering NPI
5917066503
Location
San Diego, CA · TIN 68-2977448
Authorisation / referral
PA2026115944 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$40,701.00$18,315.45——PendedIDQ
Totals$40,701.00$18,315.45——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-169441
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-02-04 to 2026-02-06
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003229; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-02-04: - (PPO), effective 2023-01-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026115944 on file for 27447.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $40,701.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Orthopedic Specialists2026-02-07 11:45

    Patient seen for low back pain, unspecified. Procedure completed without complication; length of stay within expected range for the DRG. Discharge summary attached.

  • SystemSystem: Claims system2026-03-04 02:38

    Billed amount exceeds the auto-adjudication ceiling. Requires examiner sign-off under the high-dollar policy.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-03-04 17:32

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026115944_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-02-04 to 2026-05-05.

  • Itemized billitemized_PA-169441.pdf8 pages

    Itemised statement totalling $40701.00 across 1 line.

  • Medical recordrecords_PA-169441.pdf7 pages

    Discharge summary and operative report.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003229; payment withheld until the identity is confirmed. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. High-dollar review: Billed $40,701.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

ApprovedHIGHscenario: High dollar

Above auto-pay ceiling; payable once an examiner signs off.