Claims workbench/CLM-2026-027005
Institutional claim · UB-04 · Paper

CLM-2026-027005

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-06-24 to 2026-06-28 at inpatient hospital (POS 21). Received 2026-08-05.

Denied
Billed
$45,961.00
1 line
Allowed
$25,278.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-30839-28
Date of birth
1983-07-12
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-428665
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-8891
Coverage period
2023-08-01 to present
Deductible
$869.39 of $3,500.0025%
Out-of-pocket maximum
$4,724.32 of $10,500.0045%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2952838284
Network
In network
Rendering NPI
1882902558
Location
Phoenix, AZ · TIN 50-3046245
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$45,961.00$25,278.55——DeniedCO197
Totals$45,961.00$25,278.55——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-942058
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-24 to 2026-06-27
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-040706 (verified, link confidence 0.97).
EligibilityPassActive on 2026-06-24: OPTIONS-PPO (PPO), effective 2023-08-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Lakeside Bone and Joint Center (2952838284).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $45,961.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-06-28 10:27

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-08-05 02:57

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-942058.pdf7 pages

    Itemised statement totalling $45961.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $45,961.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.